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Frequently Asked Questions
Our platform is OS agnostic: Android, iOS, Windows Phone, Blackberry are all compatible.
Our platform is device agnostic — any device on a cellular data plan is compatible. This includes smartphones, tablets, laptops, mobile hotspots, USB broadband modems, cellular routers, etc.
There are no additional hardware requirements.
No mobile app or software of any kind needs to be installed on your devices. MobilePhire is a transparent solution that operates at the network level.
MobilePhire complements existing MDM solutions. Our platform specifically addresses data plan management, such as usage customization and billing optimization. MDM solutions focus on device security/management.
If you already have an MDM solution, you can push the MobilePhire profile to all of your devices over the air. If you do not have an MDM solution:
iOS: we email a customized link to your iOS device. When opened, the device is automatically configured to work on our platform.
Other Devices: a one-time settings change is made on the device. This allows the device to work on our platform.
Onboarding, training, and ongoing technical support is provided for all customers at no additional cost.
Currently, our platform is only compatible with corporate-owned devices. Support for employee-owned devices (BYOD) is on the product roadmap.